Disaster Prevention, Mitigation, and Support Efforts

We are working together with our head office, branches, and group companies to prepare for disasters, mitigate and prevent disasters together with local communities and other stakeholders, and strengthen our systems on a daily basis. We are also working with our stakeholders on various measures to take a step forward toward disaster recovery.

In anticipation of emergencies due to the spread of infections such as the novel coronavirus and influenza, we have established contingency plans and internal manuals to ensure the continuity of essential operations related to credit card and loan applications and usage at our key locations. We strive to provide thorough understanding and implementation among all employees.

We have installed AEDs at our head office, annex office, Tsurugashima Building, and other company-owned buildings. We conduct lifesaving activity courses to prepare for emergencies. We anticipate not only our employees and visitors but also residents and passers-by using these devices installed on the first floor of each building.

Since its establishment in 2006, we have participated in the "Yotsuya Station Area Stranded Persons Countermeasure Regional Cooperation Association", composed of companies and organizations near our headquarters. We participate in the "Chiyoda Ward Stranded Persons Response Training" held annually and engage in promoting measures for people who cannot return home during disasters. On October 24, 2017, we signed an agreement with Chiyoda Ward to accept stranded individuals during large-scale disasters and provide them with food, water, blankets, toilets, and other equipments, at temporary accommodations for about 72 hours.

In preparation for the cessation of social infrastructure and restrictions on all employees returning home at once during disasters, we have stockpiled disaster-related food and equipment for all full-time employees at all locations.

We are conducting the following operational training in preparation for disaster prevention and emergencies.

We regularly conducted fire drills and evacuation drills assuming a fire with participation from over 100 employees at the head office: improvement of disaster response capabilities.