Sustainability Promotion Structures, Materiality, KPI

Our Group's Purpose is to “Open the Future with You”. To achieve this, we have established sustainability as a top management priority, and are working to realize our Group’s Envisioned Society in 10 years' time of “a sustainable society in which everyone can realize a fulfilling life” and our Vision of “leading company creating new financial scenes with ‘Credit X Technology’—for our customers’ smiles and a prosperous future”.

To make concrete moves towards creating social value through our business, we examined and discussed social issues closely related to our business, considering their importance to our stakeholders and their priority for our Group. Through discussions with internal and external experts, as well as deliberations by management and the Board of Directors, we then identified our material issues, which are important topics to be addressed as a priority. Specifically, we have identified six important issues: contributing to the realization of a safe, secure, and convenient cashless society for individuals and SMEs; creating new customer experience value that captures the needs of each and every customer; contributing to the revitalization of local economies; contributing to the realization of a circular society and decarbonization; promoting inclusion and diversity that drives innovation; and Corporate Governance and Risk Management. By promoting business based on these important issues, we are aiming to become a “leading company creating new financial scenes with ‘Credit X Technology’".

Our Corporate Philosophy and Orico’s Sustainability Statement may be reviewed below:

Materiality in our Group refers to important issues to be addressed as a priority in achieving our Envisioned Society in 10 years' time and Vision, and is an important concept that serves as the starting point for all our business strategies. In identifying our important issues, we have gone through the following processes with the aim of leveraging our strengths as a retail financial services provider to respond to and help solve social issues that are closely related to our business (the diverse financial needs of individuals as well as SMEs, among others). In addition, in order to keep abreast of changes in the business environment and update our initiatives, our Group will regularly and continuously implement the materiality identification processes below and reflect the results in our business activities to adapt to changes in their importance.

The Sustainability Committee, chaired by the President and Director, discusses and deliberates important sustainability-related issues, formulates action plans based on policies regarding initiatives, and manages progress.
The activities of the Sustainability Committee are reported semiannually to the Board of Directors, which oversees the status of sustainability-related initiatives.

Our Group has established the following sustainability KPIs as indicators of the degree of contribution to social value created through our business. We will review these sustainability KPIs on a regular basis and, if there is a KPI that is more appropriate for creating social value, we will add it or otherwise revise the KPIs.

Sustainability initiatives and results for the period 2022 - 2024 can be found below.

This section contains information on our basic approach to sustainability, our initiatives, and our future direction.

Integrated Report has been issued since FY2023.